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Helpful Toll-Free Numbers & Websites
Help finding information and referrals to the Health and Human Services Commission (HHSC), community organizations, and volunteer opportunities.
2-1-1 option 1
|Finding Services for Older Adults & People with Disabilities
Help finding information and referrals for long term supports and services.
|Case Management for Children and Pregnant Women
Help finding services for children from birth through 20 years of age with a health condition/health risk and for high-risk pregnant women of all ages.
|Changes in Family Information
Assistance in making address, telephone, or family changes.
2-1-1 Option 2
|Children’s Health Insurance Program (CHIP)
Low-cost health insurance for children from birth through age 18.
|Client Billing Questions
Fee-for-service/regular Medicaid. STAR/STAR+PLUS Medicaid and/or Children’s Medicaid Dental Services.
Call your medical/dental plan.
|Family and Community Health Services
Information on health services for women, children, and children with special health care needs.
|HHSC Ombudsman Office
Helps the public when an agency’s normal complaint process cannot or does not satisfactorily resolve the issue.
|Medical Transportation Program
Help in arranging transportation to health-related activities.
|STAR/STAR+PLUS Program and/or Children’s Medicaid Dental Services.
Help enrolling into a managed care medical or dental plan and selecting a main doctor or main dentist.
|Medicaid Managed Care Helpline
Additional assistance with more complex issues of Medicaid managed care.
|Texas Health Steps***
Help finding Medicaid, medical and dental providers for children from birth to age 20.
|Women, Infants, and Children (WIC Program)
Nutrition counseling and food assistance program for women, infants, and children up to age five years.
|Texas Women’s Health Program
Free family planning exam every year and birth control for uninsured women in Texas.
|Your Texas Benefits Medicaid ID Card
Call to report any problems with the card or to order a new one.
|Helpful Numbers in your area are: